BASIC COLLECTIONS AND LEGAL TRAINING
US ID: 119505, 20 credits
- Learn more about Procedural Law
- Apply your knowledge of Material Law to debt collections
- Learn Collections and Negotiation Skills and Techniques
- Understand Team Work
- Apply your knowledge and understanding of the relevant laws to address queries in the collections space
The Practical Training assists trainees to get to know themselves, their core strengths and areas of improvement. It will assist them in listening to their recorded calls with specific and critical focus, and help them with the analysis of calls and documents.
- Improving knowledge about the law applicable to debt collections
- Improving knowledge about debt collections
- Improving debt collections skills and techniques
- Improving confidence and ability
- Assisting trainees to apply the knowledge
- Assisting trainees to embark on a journey of continuous self-improvement
- Getting debt collections agents to exceed their targets consistently